Do you ship cupcakes nationwide?
- Yes, now you can send Sprinkles cupcakes to yourself or loved ones anywhere in the continental US! Perfect for birthdays, anniversaries, get well, thank you, congratulations or just because.
- We offer a variety of pre-set dozen boxes. Learn more here.
- Cupcakes are delivered Tuesday-Saturday; additional fees apply to Saturday shipping. Not available for delivery on Sunday or Monday.
- Place a national shipping order on Sprinkles DYO or by calling 888-220-2210.
Can I order cupcakes online for pick-up and local delivery?
- Yes! You can place an order for pick-up or local delivery through our website, app, by phone or email (see information below).
How can I place an order?
There are 4 ways to order—on our website (Sprinkles NOW & DYO), through the Sprinkles App, by phone or email.
- Sprinkles NOW is the fastest way to order cupcakes, cookies, and brownies for pick-up or delivery for small to medium sized orders. We even have pre-set messages boxes for every occasion—birthday, thank you, congratulations, baby and more! Order on Sprinkles NOW.
- Sprinkles DYO is perfect for national shipping, catering orders, custom decorations, and layered cakes. This channel includes pickup orders within 2 hours or delivery within 4 hours through a white glove courier service. Order on Sprinkles DYO.
2. Sprinkles App
- Much like Sprinkles NOW, the Sprinkles app is the fastest way to order your cupcakes, cookies, and brownies for pick-up or delivery, and ideal for small to medium orders. This channel also has our pre-set message boxes for every occasion—birthday, thank you, congratulations, baby and more! Download the app for iOS and Android.
3. By Phone
- Our Guest Service team is happy to help place your order and answer any questions by phone. The team can be reached at 888-220-2210.
4. By Email
- Our Guest Service team is happy to help place your order and answer any questions by email: firstname.lastname@example.org. For orders with custom decorations, please email: email@example.com.
Where can I find your menu?
- Visit our Bake Shop page to see a full menu of what we offer. You can also select your bakery after clicking into cupcakes to see what is offered at a specific location.
Can I place an order for cupcakes on the same day that I need them?
- Yes! The fastest way is to order through Sprinkles NOW and the Sprinkles App. Select from our best sellers, seasonal, cookies, brownies, and our pre-set message boxes for every occasion. We offer ASAP delivery and pick-up options through these orders platforms. Orders placed through Sprinkles DYO will be ready for pick-up in 2 hours or delivery within 4 hours.
If I order in advance, can I order any of your flavors?
If I order in advance, do I have to wait in line to pick-up my cupcake order?
- When you arrive to the bakery, proceed to the door, and call the bakery number posted to let them know you are there to pick up your order. For bakeries who have Cupcake Concierges, approach them at a safe distance and let them know you are there to pick up your order.
- For bakeries that offer curbside (visit our locations page for details), please call the number listed on your email confirmation when you arrive.
Do you sell mini cupcakes?
- Yes, we do offer minis. There is a minimum ordering requirement. Please contact us at firstname.lastname@example.org for details.
CARE FOR CUPCAKES
How do I care for my Sprinkles cupcakes?
- It is important to keep your Sprinkles cupcakes at room temperature. Do not refrigerate them as this will dry out the cake.
How long do Sprinkles cupcakes stay fresh?
- We baked fresh daily with no preservative, and as such our cupcakes are always best the day they are purchased.
Do all your products contain dairy/sugar/peanuts?
- Sprinkles offers Sugar Free, Gluten Free and Vegan versions of our Red Velvet cupcakes daily at all bakeries. We also now have a Gluten Free Lemon Blueberry cupcake and Gluten Free Chocolate Chip cookie available daily. We do bake with flour, dairy, sugar, peanuts, and walnuts on the premises, so Sprinkles is not recommended for those with severe allergies to these ingredients.
Do your cupcakes contain trans fats?
- Sprinkles cupcakes do not contain trans fats.
Are your products Kosher?
- Our products are not currently certified Kosher.
CUSTOMIZATION & CELEBRATIONS
Can you do custom decorations?
- Yes! We can print your graphic on our sugar decorations (1.5” in diameter) – great for corporate gifts, weddings, and special occasions! For more information, visit our custom decorations page. We also offer a variety of custom and seasonal decorations.
Can you write Happy Birthday on my cupcakes?
- Say it with Sprinkles! Sprinkles Message Boxes spell out the perfect sentiments from HAPPY BDAY to I LOVE YOU. Or, design your own box using Sprinkles letter and graphical decorations.
Can you do cupcakes for my wedding?
- Yes! See our wedding page for ideas and inspiration.
Do you gift wrap or do gift baskets?
- For the ultimate gift, we offer the premium Sprinkles Gift Box which holds a dozen cupcakes and is sealed with your choice of color band.
Does Sprinkles offer franchising?
- Currently, Sprinkles does not offer franchising. Stay tune for updates!