Sprinkles Perks Frequently Asked Questions

Sprinkles Perks FAQ

  • Why should I join Sprinkles Perks?
    1. Order on-the-go through the Sprinkles App or Sprinkles Local
    2. Get points for every dollar spent – $1 =5 points
    3. Earn rewards on all purchases including our retail items like cupcake towers, beeswax candles, and cupcake mixes
    4. Earn a free cupcake, cookie, brownie, or scoop of ice cream for every 300 points you earn
    5. NEW Ways to Earn Points! Now you can earn points on drinks, pupcakes, and retail purchases at our local bakeries. You cannot earn points on National Shipping orders or gift card purchases.

 

  • How do I earn points for Sprinkles purchases? There are three ways to earn rewards
    1. Download the Sprinkles app (via the App Store or Google Play) and create your account there. From the Sprinkles App, you can start placing orders for cupcakes, cookies, brownies, and more!
    2. Create a Perks account directly through our Sprinkles.com website. This will attach to your phone number that you can provide to any of our 22 bakeries to start earning points on your purchases. 
    3. Place an order through Sprinkles Local and you will be prompted to create a perks account before checking out. 
  • How do I gain status? There are now two ways to get to the next tier –visits or cumulative points. Every time you visit Sprinkles or make a purchase for delivery or pick-up, you will earn 1 visit, plus points for your purchases. Sprinkles will keep track of your annual points – if you reach 1,750 cumulative points you become Dark Chocolate; if you reach 4,000 cumulative points you become Red Velvet.

  

  • What happens to my accumulative points & visits at the start of each year? These will both reset to zero at the beginning of a new year. You will then need to visit and make purchases throughout the new year in order to maintain your status or gain new status.

 

  • How can I redeem my Perks? Sprinkles Perks can be redeemed at any Sprinkles bakery or through the Sprinkles app and Sprinkles Local.

 

  • How long do I have to earn and redeem my perks?
    1. Birthday Perk – this is loaded the Wednesday before your birthday and you have 30 days to redeem
    2. Sprinkles Perk – you have 30 days to redeem this Perk
    3. Other Perks Offers – redemption timeframes will vary

 

  • How long does it take for my perks to appear in my account? If you make a purchase in the bakery, Sprinkles ATM, Sprinkles App or on Sprinkles Local, you will receive your points at the time of your visit/purchase. If you make a purchase on Sprinkles Catering website, you will receive your points 7 days after your order is fulfilled.

 

  • The NEW Points Tracker! Our NEW points tracker makes it fun to track your points to your next free perk! Once you earn 300 points, you will receive a free perk. The tracker will set back to zero so that you can continue to add new free rewards. To see your yearly cumulative points, visit your Perks Account.